Privacy Policy
Last Updated: December 2024
1. Introduction
Welcome to iSites.biz (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI-powered website generation services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and password when you create an account
- Profile Information: Profile picture and display name
- Payment Information: Billing details processed through Stripe (we do not store credit card information)
- Project Data: Website content, prompts, and generated code you create through our service
2.2 Automatically Collected Information
- Usage Data: Pages visited, features used, time spent on the platform
- Device Information: Browser type, operating system, IP address
- Cookies and Tracking: Session tokens, authentication cookies, analytics data
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide, operate, and maintain our website generation services
- Process your transactions and manage your subscriptions
- Improve and personalize your user experience
- Generate AI-powered websites based on your prompts
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues or fraudulent activity
- Comply with legal obligations
4. Data Storage and Security
We implement industry-standard security measures to protect your data:
- Encryption: Data is encrypted in transit using SSL/TLS and at rest
- Firebase/Firestore: User data is securely stored in Google Cloud Firebase
- Access Controls: Limited employee access to personal information on a need-to-know basis
- Authentication: Secure authentication via NextAuth with OAuth providers (Google, GitHub)
While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Third-Party Services
We use the following third-party services that may collect information:
- Google OAuth: For authentication (subject to Google's Privacy Policy)
- GitHub OAuth: For authentication (subject to GitHub's Privacy Policy)
- Stripe: For payment processing (subject to Stripe's Privacy Policy)
- OpenAI/Anthropic: For AI generation services (prompts may be processed)
- Firebase/Google Cloud: For data storage and hosting
- Netlify: For application hosting and deployment
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Maintain security and prevent fraud
When you close your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing your information
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@isites.biz.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Maintain your login session
- Remember your preferences
- Analyze usage patterns and improve our service
- Provide personalized content
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our service.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@isites.biz
Website: https://isites.biz